Remote Online Notarization (RON)

Cancellation Policy

Thank you for choosing Edward Grant Notary Services for your Remote Online Notarization needs. RON appointments are conducted through a secure online platform in accordance with Texas law. Clients are responsible for ensuring they have a reliable internet connection, a functioning camera and microphone, and a valid, unexpired government-issued photo ID available during the session. Additional identity verification, credential analysis, and knowledge-based authentication (KBA) may be required before notarization can be completed. Base pricing includes one signer and one notarial certificate. Additional certificates, witness services, and other requested services may result in additional fees. Full payment is required at the time of booking to reserve your appointment. If a Remote Online Notarization cannot be completed due to credential analysis failure, knowledge-based authentication (KBA) failure, technical issues, or other circumstances preventing completion, the appointment may be converted into a one-time rescheduling credit valid for up to 30 days. Clients are responsible for ensuring that all required documents are complete and ready for notarization prior to the appointment. Witnesses, if required, must be provided by the client unless witness services have been requested in advance. Edward Grant Notary Services reserves the right to refuse or terminate a notarization when required by law, when a signer's identity cannot be satisfactorily established, when fraud or coercion is suspected, or when any legal requirement for notarization cannot be met.